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Welcome to The Phoenix Room's FAQ page, your source for quick answers to common queries about our event venue and services. We've gathered essential information to help you plan your event efficiently. If you can't find what you need, reach out to our team for personalized assistance. Your event's success is our priority, and we're here to support you every step of the way.

  • What is the capacity for The Phoenix Room?
    The space is best suited for seated meals up to 120 guests and cocktail style events for a maximum of 140.
  • Is the space handicapped accessible?
    The Phoenix Room is not fully accessible for individuals who are unable to walk or require the assistance of an elevator. Our venue does not have an elevator or alternative means for individuals with mobility challenges to access the event space. We apologize for any inconvenience caused and encourage you to consider this aspect while planning your event.
  • Is there parking?
    We are lucky to be located right next to the Green Street lot, within walking distance from the City Parking Garage and ample on street parking.
  • When do I have access for set up?
    Your exclusive use of the space begins at the event start time. Each booking should plan for 1 hour of set up and one hour for break down. For time beyond this, additional fees may apply.
  • Can I bring my own food or drink?
    Yes, you can hire any licensed and insured caterer of your choice. For food brought in, all set up, serving materials and clean up is the responsibility of the client. Alcohol service must be provided by a 12C licensed provider. The 12C provider will inform you about their policies for sourcing and serving alcohol. As required by Massachusetts law, maximum service time is five hours, no shots may be served and bar service must conclude 30 minutes before the scheduled event end time.
  • Do you have suggestions for off site ceremonies?
    We see many couples host their ceremonies offsite! There are many nearby places of worship as well as public and private parks near by!
  • Do you allow for décor to be dropped off prior to the event?
    All items must be brought in and removed during the rental window, unless you have rented the space for extra hours or days.
  • Do you have an onsite kitchen?
    We have prep room that meets Board of Health standards. This includes prep tables, a handwashing sink, an industrial sink, a fridge and ice machine.
  • Are there nearby accommodations?
    Yes! There are a number of options located conveniently to The Phoenix Room! Garrison Inn Essex Street Inn Compass Rose Inn Inn at Rings Island Blue Inn on the Beach Hampton Inn Amesbury Fairfield Inn Amesbury
  • Will I have an event coordinator?
    There is no onsite coordination included with the rental. Day-of coordination can be added to your rental through one of our vendor partners for an additional fee. Additionally, you are able to bring your own coordinator/planner.
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